Confirm more COD orders. Chase fewer clients.
Saleasy pulls your Shopify and WooCommerce orders into one call desk, automates the SMS & WhatsApp confirmations, then sends the confirmed parcel straight to your delivery company.
- return-to-sender rate
- -38%
- return-to-sender rate
- faster confirmation calls
- 3x
- faster confirmation calls
- automated WhatsApp & SMS
- 24/7
- automated WhatsApp & SMS
Every tool your confirmation team actually needs
Saleasy replaces spreadsheets, sticky notes and five different apps with a single desk that covers the whole cash-on-delivery journey — from the order landing in your store to the parcel leaving with your courier.
Unified call desk
Agents see the client, order and history on one screen, and log the outcome of every confirmation call in one click.
Automatic order sync
Shopify, WooCommerce and any custom funnel push new orders onto the desk in seconds — no copy-paste, no export files.
WhatsApp automation
Order confirmations, delivery reminders and follow-ups are sent automatically over WhatsApp, using templates you control.
SMS pipelines
Fallback to SMS automatically when WhatsApp isn't available, sent from your own SIM — without your team lifting a finger.
One-click delivery dispatch
Send a confirmed order to your delivery company from the desk: governorate, city, COD amount and parcel options in a single form.
Shipment tracking
The carrier barcode and parcel status come back onto the order automatically, so you always know what's on the road.
Client history, centralized
Every call, message, shipment and order status lives on the client's timeline — no more digging through spreadsheets.
Performance dashboard
Confirmation rate, contact rate, calls per hour, average call duration and confirmed revenue, updated live.
Team & device management
Assign agents, pair phones and track performance across your whole confirmation team.
Custom message templates
Write once, reuse everywhere — confirmation, reminder and delivery templates adapt to each client automatically.
Excel import & export
Bulk-import orders from .xlsx or .csv with a ready-made template, and export confirmed orders with their tracking numbers.
Roles & permissions
Owners manage settings, integrations and templates; agents only see the queue they need to work on.
Plugs into the store you already sell on and the courier you already ship with
Saleasy sits between your shop and your delivery company. Orders come in on their own, confirmations go out on their own, and confirmed parcels are handed to your courier without a single export file.
Order sources
Connect your storefront once and new orders appear on the call desk within seconds, fully mapped: client, phone, product, price and address.
- ShopifyAdd one webhook URL to your store and every new order lands in the queue instantly, verified with an HMAC signature.
- WooCommerceOrder created and order updated webhooks from WordPress/Woo, signature-checked and mapped to your desk automatically.
- REST API, n8n & custom funnelsAny landing page, ERP or automation tool can push a single order or a full batch to one secure, tokenized endpoint.
- Excel & CSVNo store yet? Import your orders from an .xlsx or .csv file using the provided template, and export them back at any time.
Delivery companies
Once an order is confirmed, create the parcel with your courier directly from Saleasy — no second dashboard, no re-typing addresses.
- Best DeliveryCreate the pickup from the desk with governorate, city, COD amount, open-parcel and exchange options. The barcode comes back automatically.
- NavexOne-click dispatch through the Navex API, with parcel status pulled back onto the order as it moves.
- Tracking & COD follow-upBarcode, carrier status and delivery outcome are stored on each order and included in your Excel export.
- Your courier, on requestNew delivery companies are added on demand. Tell us who you ship with and we connect them.
Calls & messaging
Reach clients on the channel they actually answer, from your own number, with everything logged back on the order.
- WhatsApp Cloud APIOfficial Meta templates, sent with your own number and token the moment an order arrives — and only within your business hours.
- SMS from your own SIMIf WhatsApp isn't delivered, Saleasy falls back to SMS sent through your paired phone — no per-message gateway fees.
- Calls from your own linePair an Android phone and your agents dial straight from the desk using your real number. Duration and outcome are logged automatically.
- Templates & variablesFirst name, product, price and delivery date are filled in for each order, in Arabic, French or English.
Using a store or a delivery company that isn't listed? Tell us and we'll connect it.
From new order to parcel on the road, in four steps
- 1
Orders sync automatically
Shopify, WooCommerce, your API or an Excel file — new cash-on-delivery orders appear on the desk instantly, ready to confirm.
- 2
Automated outreach kicks in
Saleasy sends WhatsApp and SMS confirmations automatically, and queues a call for anyone who doesn't respond.
- 3
Your team confirms, fast
Agents handle only the calls that need a human touch, with full context already on screen.
- 4
The parcel goes to your courier
One click sends the confirmed order to your delivery company, and the tracking barcode comes back onto the order.
A quick look at the call desk
This is Saleasy's actual call desk — no mockups, just the real product your team will use every day.
Live walkthrough of the Saleasy call desk
Ready to stop chasing orders manually?
Connect your store, pair a phone and pick your courier — your desk is live in minutes.